Telehealth Counselling Services in Adelaide | Online Psychologist & Therapy
Telehealth means that you can access psychological support and therapy using your phone, tablet or computer, in the comfort and safety of your own home and office, at a time that suits you.
All of our Psychologists are Australian registered, experienced and highly professional and offer compassionate and confidential therapy through Telehealth to all, no matter where you are in the country or the world.
Access confidential telehealth counselling in Adelaide from the comfort of your home, office or another private space. Kensington Psychology offers secure video and phone appointments with experienced psychologists who support people experiencing anxiety, depression, trauma, PTSD, stress, burnout, grief and relationship difficulties.
Whether you are in Adelaide, Kensington Park, Norwood, Burnside, Magill, the Adelaide Hills or regional South Australia, telehealth therapy makes it easier to access support without travelling.
You can choose phone counselling, video counselling or online therapy on your computer, tablet or smartphone.
Online Psychologist Adelaide
If you are seeking an online psychologist in Adelaide, our team provides compassionate, confidential support through secure telehealth sessions.
Our psychologists can help with:
-
Anxiety and panic attacks
-
Depression and low mood
-
Trauma and PTSD
-
Relationship problems
-
Work stress and burnout
-
Grief and loss
-
Life transitions and major changes
Telehealth Therapy Adelaide – Phone or Video Sessions
At Kensington Psychology, you can choose the telehealth therapy style that suits you best.
Video Counselling
Video counselling lets you speak face-to-face with your psychologist via a secure online platform. Many people prefer this option because it feels similar to an in-person appointment.
Video counselling may suit people who:
-
Prefer face-to-face interaction
-
Want support for anxiety, trauma or relationship concerns
-
Feel more connected via video
Phone Counselling
Phone counselling is another convenient option. Some people feel more comfortable speaking by phone, especially if they are anxious, overwhelmed or short on time.
Phone counselling may suit people who:
-
Prefer not to use video
-
Want therapy while travelling or at work
-
Need extra privacy
-
Have limited internet access
This section helps target:
-
phone counselling Adelaide
-
over the phone, psychologist
-
therapy over the phone
-
psychologist phone consultation
-
video call therapy
Therapy Your Way
Telehealth is psychological therapy offered through phone, tablet or computer. Research has shown it to be at least as effective as in-person therapy, and it provides many benefits in terms of convenience and accessibility.
Whether you are busy, far away, have mobility issues or transportation constraints, seek privacy or simply prefer to do therapy from the comfort of your own home, office or space, consider telehealth as either your preferred mode of therapy, or as an adjunct to in-person sessions as required.
Telehealth has the benefit of fitting into your life. All you need is a private place to be. No need to drive, park or take any extra time from your day.
Happily, Medicare now also provides rebates for Telehealth sessions for those on a Mental Health Care Plan, and so does many of the private health funds. It couldn't be easier!
How Telehealth Counselling Works
Getting started with telehealth counselling is simple.
1
Book Your Appointment
You can book your appointment by:
-
Calling 08 7006 5225
-
Completing our online booking form
-
Sending us an enquiry through our website
2
Choose Phone or Video Counselling
You can choose whether you would prefer:
-
Video counselling via a secure online link
-
Phone counselling
-
Therapy from your computer, tablet or smartphone
3
Receive Your Secure Link
If you choose video counselling, we will email you a secure link before your session. You do not need to download any special software.
4
Attend Your Session From Home
At your appointment, click your secure link or answer your phone. You will then speak privately with your psychologist from wherever you feel most comfortable.
What Can Telehealth Counselling Help With?
Anxiety Counselling Online
Telehealth counselling can help if you feel anxious, worried, overwhelmed or stressed. Your psychologist can help you understand what is causing your anxiety and develop practical strategies to manage it.
Depression Counselling Online
If you are experiencing low mood, hopelessness, lack of motivation, or loss of interest in life, telehealth counselling can provide support and practical strategies.
Trauma and PTSD Telehealth Therapy
Many people feel more comfortable discussing trauma in their own home. Telehealth trauma therapy can help you process difficult experiences safely and at your own pace.
Relationship Counselling Online
Online counselling can also support people experiencing communication problems, conflict, trust issues or relationship stress.
Stress, Burnout and Work Pressure
If work, family responsibilities, or life changes are affecting your wellbeing, telehealth therapy provides support that fits around your schedule.
Why Choose Kensington Psychology for Telehealth Counselling?
Kensington Psychology offers telehealth counselling across Adelaide and South Australia, with experienced psychologists providing compassionate, practical and evidence-based support.
We offer:
-
Secure phone and video appointments
-
Experienced psychologists and counsellors
-
Support for anxiety, depression, trauma and relationship concerns
-
Flexible appointment times
-
Medicare rebates for eligible clients
-
Convenient access from anywhere in South Australia
We understand that reaching out can feel difficult. Our goal is to make therapy more accessible, more comfortable, and easier to fit into your life.
What to Expect
Appointments can be made by either calling us at 08 7006 5225,using our online booking system or email us. Our helpful receptionists are more than happy to answer all your questions if you feel a bit unsure about the process. They will also send you an email with information and a link if you opt for telehealth via video, or your psychologist will call you as near as possible to the time booked for you.
We will contact you the day before to process payment, or you may use the online payment buttons at the bottom of this page to pay online for your session beforehand, simply follow the prompts. If you have a Mental Health Care Plan, your Medicare rebate will be processed directly after your session and should land in your bank account within a day or two.
When it is time for your appointment, please click on the secure video link we emailed to you, and you will be directed to a virtual waiting room, where your therapist will join you. We promise to do our best never to make you wait very long.
At Kensington Psychology & Well-Being, we will do our best to support anyone we can with kind, effective and professional care.
Payment for Telehealth Services
We offer easy and secure ways to pay your account before your session. We accept payment via EFT payments, over the phone, or an Online Payment option (via credit card or by PayPal).
For clients with a Mental Health Care Plan from your GP, we are able to submit your rebate claim to Medicare on your behalf with your permission. The rebate will be refunded into your account overnight.
For private clients, when your account has been paid in full, we will email a copy of the invoice to you, so you can submit it to your private health insurance provider.
Frequently Asked Questions
1. Is telehealth counselling as effective as face-to-face therapy?
Yes. Research shows that telehealth counselling can be as effective as in-person therapy for many concerns.
2. Can I speak to a psychologist over the phone?
Yes. We offer phone counselling as well as video sessions.
3. Do I need a referral to see an online psychologist?
No. You can book directly. However, you may wish to obtain a Mental Health Care Plan from your GP if you would like to access Medicare rebates.
4.Can I access telehealth counselling if I live outside Adelaide?
Yes. We support people across Adelaide, regional South Australia and rural areas.
5. What issues can be treated with telehealth therapy?
Telehealth counselling can help with anxiety, depression, trauma, PTSD, stress, burnout, grief, low self-esteem and relationship concerns.
6. Do I need special software?
No. We will send you a secure link that works on your computer, phone or tablet.