Telehealth Counselling Services

Telehealth means that you can access psychological support and therapy using your phone, tablet or computer, in the comfort and safety of your own home and office, at a time that suits you.

All of our Psychologists are experienced and well-trained and now offer compassionate and confidential Telehealth services.

Medicare rebate / Mental Health Care Plan

At this stage, Medicare rebates are now available for all Australians until June 2022 which allows you to consult with your Psychologist remotely using phone and video services. 

As usual, you are able to claim a Medicare rebate for individual psychology therapy sessions if you have a Mental Health Care Plan from your GP. It is now also possible to obtain a Mental Health Care Plan from your GP over the phone, which makes for a smooth and comfortable transition to obtain effective therapy in these difficult times.

Research has proven that online video therapy can be just as effective as in-person therapy. Many private health funds now also provide for Telehealth sessions.

Telehealth counselling services | Adelaide Psychology Clinic

At Kensington Psychology & Well-Being, we will do our best to support Australian communities in this difficult time with kind, effective and professional care.

If you have recently travelled overseas, have been in contact with a person who may have contracted COVID-19, are feeling unwell, fall into one of the vulnerable health groups, or if you just prefer to have an online consultation, please contact our friendly reception staff who will do their best to set this up for you at a time that suits you.

Our reception staff will be able to give you the information that you need about Telehealth, including how to create a video link from your mobile phone, tablet or computer (with webcam setup). 

Payment for Telehealth Services

We offer easy and secure ways to pay your account before your session.  We accept payment via EFT payments, over the phone, or an Online Payment option (via credit card or by PayPal).

For clients with a MHCP, we are able to submit your rebate claim to Medicare on your behalf with your permission. The rebate will be refunded into your account overnight.

For private clients, when your account has been paid in full, we will email a copy of the invoice to you, so you can submit it to your private health insurance provider.

Online Payment


Adelaide Psychologists & Therapists | Telehealth counselling services

Getting in touch with us ...

We offer a comprehensive range of services in order to treat and nurture the body and mind and get you back on the path to psychological health.

If you’re ready to reach out to the Kensington Psychology & Well-Being team regarding our services, please get in touch by calling us on 08 7006 5225 or via our Online Contact Form.